Answer:
First, you’ll see a wait-time message while we connect you to a crisis counselor. If demand is high, you can always look at our “Helpful Resources” below, or call the Lifeline at 988.
A caring counselor will answer your text. This person will listen to you, understand how your problem is affecting you, provide support, and share resources that may be helpful.
For more information on what to expect when you text the 988 Lifeline, please see our page here.